Privacy Policy
Last updated: 17-05-2025
1. Introduction
At Managing Outcomes Cleaning Service, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your data when you use our services, visit our website, or contact us.
By using our services, you consent to the practices outlined in this policy.
2. Who We Are
Managing Outcomes Cleaning Service is a UK-based cleaning company offering residential, commercial, and specialist cleaning services.
If you have any questions about this Privacy Policy, please contact:
📞 Request a callback
📧 Send Us a Mail
🌐 Contact Us Now
3. Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, phone number, email address, and home/business address
- Booking Information: Service requested, property type, date, and time of booking
- Payment Details: Invoice and billing information (note: we do not store card information)
- Communications: Emails, feedback, reviews, or other correspondence
- Website Usage Data: IP address, browser type, pages visited (collected via cookies and analytics tools)
4. How We Use Your Information
We use your data to:
- Confirm and manage your cleaning bookings
- Provide customer support and respond to inquiries
- Send service-related updates or reminders
- Improve our website and service offerings
- Comply with legal obligations or industry regulations
5. Legal Basis for Processing
We process your data based on:
- Your consent (e.g., when you fill out our contact form)
- Performance of a contract (e.g., fulfilling your cleaning service)
- Legal obligation (e.g., recordkeeping for tax purposes)
- Legitimate interest (e.g., improving service quality)
6. Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes.
However, we may share information with:
- Service partners or subcontractors working under our direction
- Payment processors (for secure transactions)
- Legal or regulatory bodies, if required by law
7. How We Protect Your Data
We take data protection seriously and use:
- Secure data storage systems
- Limited access to customer data
- Encrypted connections on our website (SSL)
- Regular internal checks to maintain security
8. Data Retention
We retain personal data only as long as necessary to:
- Provide our services
- Fulfil legal and tax obligations
- Resolve disputes or enforce agreements
You may request that we delete your data at any time, unless we are legally required to keep it.
9. Your Rights
As a UK or EU resident, you have the right to:
- Access your data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Object to or restrict processing
- Withdraw consent at any time
- File a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us using the details above.
10. Cookies and Website Tracking
We may use cookies or analytics tools to understand how visitors interact with our website. You can control cookie preferences through your browser settings.
11. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our services or the law. The latest version will always be available on our website.
Questions?
If you have any questions or concerns about how we use your data, please contact us directly. We’re committed to protecting your privacy and ensuring transparency at every step.